Uppload Support
Use this page for account questions, platform connection issues, publishing or scheduling problems, privacy requests, and product assistance.
Before going live: Make sure the support email below exists and is monitored.
Contact
Email: support@indashcrease.com
Include these details
- The email associated with your Uppload account.
- Your device and browser.
- The platform involved, such as TikTok, Instagram, YouTube, Threads, or Facebook.
- The exact error message and a screenshot when possible.
- Whether the issue concerns connection, upload, publishing, scheduling, or analytics.
Account and data deletion
For deletion requests, use the subject Uppload Data Deletion Request and review our Data Deletion Instructions.
Social connection troubleshooting
If an account cannot connect, confirm you selected the correct social account, completed the provider authorization screen, allowed required permissions, and that pop-ups were not blocked. Some integrations may be limited by platform Sandbox, testing, review, or production approval status.